Get your free score.

Choose your sector, then answer five questions, one per stage. About 3 minutes. Answer from what you can observe — not what you'd like the answer to be.

Useful before a deadline: a budget round, a platform renewal, a board review, or a new CMO asking why the numbers look fine and the customers don't.

Your own estimate, not a diagnosis. No email needed to see your result. The 2-day Audit is the evidence-based version.

Sector + 5 questions · 0 of 6 done
Your sector
What sector are you in? This changes the wording of the questions and the check you get at the end. The five stages are the same for everyone.
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Customer journey score · TheirSeat
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This score is your own estimate. The 2-day Audit checks each stage as a real customer, for a fixed fee.

Request a 20-minute call → See a sample report
Re-score in six months. The number on its own is a snapshot. The change is the useful part: it shows whether the work you did in between reached your customers. Take the reminder above, or keep the copied text: it includes a link that reopens this result. How the scoring and tiers work →